At My Local Bargains, we want you to be completely satisfied with your purchase. This policy outlines the circumstances under which you can return an item and receive a refund.

Return and Refund Policy

Due to the perishable nature of some of our products, we are unable to accept returns for a full refund on food items. However, for non-food items, we do offer returns under the following conditions:

• Change of Mind: If you wish to return an item due to a change of mind, we will accept the return within 3 days of receipt. However, a restocking fee of 5% of the original purchase price will be deducted from your refund. Additionally, you will be responsible for covering the return shipping costs.
• Damaged or Incorrect Items: If the item you receive is damaged upon arrival or is not as described on our website, please contact us immediately. Send us a clear photograph of the damaged or incorrect item so we can assess the issue and resolve it promptly. In these cases, you will only be responsible for the return shipping cost.

Refunds

Once we receive and review your return request (including any photos you provide for damaged items), we will notify you of our decision regarding the refund. If your request is approved, we will issue a refund for the original purchase price, minus any applicable restocking fee, using your original payment method. Please be aware that processing times for banks and credit card companies can vary, so it may take some time for the refund to reflect in your account.

Non-Returnable Items

• Due to food safety regulations, we cannot accept returns of any food items.

Contact Us

If you have any questions about our return and refund policy, please don't hesitate to contact us at support@mylocalbargains.com.au. We're here to help!